Support - Propzy

Support

We're here to help you get the most out of Propzy.

Propzy is an all-in-one real estate management platform for agents, brokers, and property management teams. Whether you're using the mobile app or the web app, our team is ready to help with account setup, features, billing, and troubleshooting.

Email Support

We typically respond within 1 business day (Monday–Friday). Please include your account email and a description of the issue so we can help you faster.

Before you reach out

Frequently asked questions

How do I sign in to the app?

Open the app and sign in with the email and password provided by your company administrator. Mobile users may be asked for their Company Code — this is a short code your administrator can find in the admin dashboard. If you don't have credentials yet, ask your company administrator to create your account.

I forgot my password. How do I reset it?

On the sign-in screen, use the "Forgot password" option, or contact your company administrator to reset it for you. You can also email support@propzyman.com for assistance.

How do I get an account?

Propzy accounts are created by your company administrator. If your organization is new to Propzy, contact us at support@propzyman.com and we'll help you get set up.

Is my data secure?

Yes. Propzy is a multi-tenant platform with strict data isolation — each company can only access its own data. Connections are encrypted over HTTPS. See our Privacy Policy for details on how we handle your information.

How do I delete my account or data?

Account and data removal is handled by your company administrator, or you can request it by emailing support@propzyman.com. We'll process verified requests promptly.

Where can I learn about features?

Visit the Features page for an overview of everything Propzy can do, from CRM and transactions to listings, e-signatures, and accounting.

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